Tech Troubleshooting

Affiliate Resource Center

There should only be 3 accounts setup for each affiliate. These accounts are set up by the Love INC National IT team. You do not need to create these accounts, but they are as follows:

Executive Director Account – Used solely by the current active executive director.

Board President Account – Used solely by the current active board president.

Staff Account – Shared for all other affiliate staff & volunteers needing to access the ARC.

Online Course Platform

Some of our training include an online course through Pathwright. Pathwright is a training platform where each individual should have their own separate account so they can track their learning + progress.

  1. If staff + volunteers need to access Pathwright for training, they should create a new account for themselves.
  2. To create a new account, please visit Pathwright.
  3. The trainings offered through Pathwright include:
    1. Redemptive Compassion
    2. Clearinghouse 101
    3. Board & Staff Orientation
    4. Faith & Finances and Work Life (Training participants will receive unique links for these trainings via email in advance of the dates they’re registered for.)
  4. Should issues arise, please visit Tips for Learners.


If your training requires the use of Zoom (video calls), please take a moment to install Zoom on your computer, confirm your computer has a working webcam/microphone, and review our Zoom Instructions prior to our time together.